Shipping Policy

Shipping Policy

Thank you for choosing Elixirity Emporium! We're committed to delivering your purchases to you quickly, efficiently, and securely. Please read the following information to understand our shipping practices:

Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
  • During peak seasons or promotions, processing times may be slightly longer. We appreciate your patience during these times.

Shipping Methods:

  • We offer several shipping methods to accommodate your needs, including standard shipping, expedited shipping, and express shipping.
  • Shipping carriers may include but are not limited to: USPS, UPS, FedEx, DHL, and local courier services.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, destination, and selected shipping method.
  • We may offer free shipping promotions for qualifying orders. Please check our website or promotional emails for current offers.

Estimated Delivery Time:

  • Delivery times vary depending on your location, shipping method, and carrier.
  • Once your order has shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.
  • Please note that delivery times provided are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues.

International Shipping:

  • We ship internationally to select countries. Additional customs duties, taxes, and fees may apply depending on your country's import regulations.
  • International orders may experience longer transit times due to customs processing.

Order Tracking:

  • You can track your order status by entering the tracking number provided in the shipping confirmation email or by logging into your account on our website.
  • If you encounter any issues with tracking your order, please don't hesitate to contact our customer service team for assistance.

Order Changes or Cancellations:

  • Once an order has been placed, changes or cancellations may not be possible if it has already been processed for shipment. Please contact us immediately if you need to make any changes to your order.

Missing or Damaged Items:

  • In the rare event that your order arrives missing items or damaged, please contact our customer service team within 48 hours of receiving your package. We will work with you to resolve the issue promptly.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer service team. We're here to assist you.